Information on the processing of personal data in accordance to art. 13 of Regulation (EU) 2016/679 for website users and Cookie policy

We would like to inform you that Regulation (EU) 2016/679 and national data protection legislation lay down rules relating to the protection of individuals with regard to the processing of personal data and protect the fundamental rights and freedoms of individuals The purpose of this information notice is to inform you of the methods and purposes with which Mrs Rosella Champretavy, in her capacity as data controller, will process your personal data.

Data controller

The data controller of the Users of the Website http://www. (hereinafter, the “Website”) is the company Albergo Punta Zerbion, with registered office in Frazione Corbet, 8 – 11020 Ayas-Champoluc (hereinafter, the “Company”), which can be contacted by e-mail at the address: to the telephone number: (+39) 0125 305766


The processing operations connected to the web services of this site take place at the above-mentioned Company and are carried out only by technical personnel, or by persons in charge of occasional maintenance operations. No data from the web service is communicated or disseminated outside the company. The personal data provided by users who submit requests for information are used for the only purpose of performing the service or provision requested, and are communicated to third parties only if this is necessary for that purpose.

Type of data processed

Technical navigation data The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols (this category of data includes IP addresses or domain names of computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system. ) and other parameters relating to the user’s operating system and computer environment).

Data provided voluntarily by the user

Your personal data are requested only if you wish to get in touch with the Company by registering in the “Book from our site” area of the Site, by filling in the “Contact us” form, by subscribing to the newsletter, by sending emails or in the particular case in which you access the Site through the access credentials of Facebook, Google, Instagram, Twitter and Linkedin, by such third party companies; in such cases – which are entirely optional – Users, after having read this information notice, will only be able to provide the data strictly necessary to process the respective requests made.

Purpose and legal basis of processing

Please note that the information below refers exclusively to the Website and not to other websites that may be visited via links from this one, for which we suggest you read the relevant information provided by the individual owners. The Users’ personal data shall be processed, mainly by computer and telematic means, and sometimes with the support of paper means, in compliance with the principles of personal data protection established by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter, the “Regulation”) for the performance of the Website’s functionalities; more specifically, this notice concerns the processing relating to:

• the passive collection and subsequent operations carried out on your personal data, through navigation on its pages, in order to obtain anonymous statistical information on the use of the site and to check its correct functioning, as well as to ascertain responsibility in case of hypothetical computer crimes against the Website;

• the provision, active collection and subsequent processing operations carried out on personal data voluntarily provided by you by e-mail, by filling in the contact form or by registering in the “Check availability” area of the Site, in order to (i) to provide the information or services requested; (ii) initiate pre-contractual relations and, if necessary, execute the resulting contractual relations and obligations; and (iii) send messages containing commercial and promotional communications;

• the use of the User’s browsing information for certain functionalities of the site or third parties, technical or commercial (cookies), for which please refer to the separate cookie policy.

Notwithstanding the above, your personal data may be used for the Company’s defence in legal proceedings or in the preparatory stages of such proceedings against abuse in the use of the Company or related services by the user. In this regard, please note that, with reference to the “Check availability” area, the provision of the data in the fields marked with an asterisk is mandatory and failure to provide them will make it impossible to complete the procedure and the subsequent processing of requests. On the other hand, the release of data in fields not marked with an asterisk, although it may be useful to facilitate relations with the Company, is optional and failure to provide such data will not affect the completion of the procedure.

It is compulsory to fill in the contact form (Name and Surname, Email, Telephone) and failure to do so will make it impossible for the Company to complete the User’s request and consequently process it. In particular, by entering your data in the contact form, you consent to their use to respond to requests for information, quotes, or any other nature indicated in the message you send.

Communication and dissemination of data

No personal data provided generically by the Users will be communicated to third parties (except in cases where specific legal obligations so require) or disseminated. Exceptions are:

(i) browsing and similar data (as referred to above) and third party cookies (as referred to in the Website’s Cookie Policy), which will be disclosed to the relevant third parties; and (ii) the personal data specifically provided by you that will be communicated to collaborators of the Data Controller for purposes strictly related to the relationship or to external parties appointed, if necessary, as external Data Processors by the Data Controller. It is not the intention of the Data Controller to transfer personal data to third countries or international organisations.

Processing methods and data retention periods

The Company processes personal data by taking all appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of personal data. The Company retains personal data only for as long as necessary to achieve the purposes for which it was collected or for any other related legitimate purpose. Below are the retention times in relation to the different purposes listed above:

• performance of contractual obligations or management of the pre-contractual phase: no later than 10 years after the conclusion of the contract;

• for simple marketing purposes: not later than 24 months from the date on which the last consent was obtained for that purpose.

The rights of website users

In relation to the processing of personal data, you have the right to ask the company that owns the site:

• access: they may ask for confirmation as to whether or not data relating to them are being processed, as well as to receive a copy of the data, within the limits of reasonableness;

• rectification: they may ask to rectify or supplement the data provided, if inaccurate;

• erasure: they may request that the data acquired or processed be erased if specific conditions laid down in the Regulation are met (Article 17);

• restriction: they may request the restriction of the processing of their personal data when one of the conditions set out in Art. 18 of the Regulation;

• opposition: they may object at any time to the processing of their data on the basis of our legitimate interest, unless there are legitimate reasons for processing which override those of the Users;

• portability: they may request to receive the data, or have them transmitted to another data controller indicated by them, in a structured, commonly used and machine-readable format.

Please note that you also have the right to lodge a complaint with the Italian Data Protection Authority ( pursuant to Art. 77 of the Regulation, if it is considered that the processing of data carried out by the Website infringes the aforementioned Regulation.

If you wish to exercise these rights, report problems or ask for clarification on the processing of your personal data, you can send an email to the following address: In any event, the undersigned company is obliged to respond to any request from you within one month of receiving it, unless the complexity and number of requests require a longer period, in which case the request will be processed within two months.

Cookie policy

This website uses cookies.

Hereby, pursuant to Articles 13 and 122 of the Legislative Decree. 196/2003 (“Privacy Code”), as well as on the basis of the provisions of the General Provision of the Privacy Guarantor of 8 May 2014, the data controller of this site provides users of the site with some information on the cookies used.

What are cookies?

A “cookie” is a small text file created on the user’s computer when the user accesses a particular site for the purpose of storing and transporting information. Cookies are sent by a web server (which is the computer running the website you are visiting) to your browser (internet explorer, mozillafirefox, google chrome, opera, etc.) and stored on your computer; they are then sent back to the website on subsequent visits.

During browsing, the user may also receive cookies from other websites (so-called “third party” cookies), set directly by the managers of said websites and used for the purposes and according to the methods defined by them.

Types of cookies used by this website

This site uses various types of cookies and similar technologies to ensure that the procedures work correctly and to improve the user experience: – Strictly necessary cookies. These cookies are essential for the proper functioning of the site and are used to manage login and access to the site’s restricted functions. La durata dei cookie è strettamente limitata alla sessione di lavoro (chiuso il browser vengono cancellati). Deactivating them will affect the use of services accessible by login. The public part of the site remains normally usable.

• Analysis and performance cookies.

This site uses various types of cookies and similar technologies to ensure that the procedures work correctly and to improve the user experience:

• Strictly necessary cookies.

These cookies are essential for the proper functioning of the site and are used to manage login and access to the site’s restricted functions. The duration of cookies is strictly limited to the work session (when the browser is closed they are deleted). Deactivating them will affect the use of services accessible by login. The public part of the site remains normally usable.

• Analysis and performance cookies.

These are cookies used to collect and analyse traffic and site usage anonymously. Although these cookies do not identify the user, they make it possible, for example, to detect whether the same user logs on again at different times. They also make it possible to monitor the system and improve its performance and usability. These cookies can be deactivated without any loss of functionality.

This website includes certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookies).

Google Analytics uses “cookies” to collect and analyse anonymously information on website usage behaviour (including the user’s IP address). This information is collected by Google Analytics, which processes it for the purpose of compiling reports on website activity for website operators.

For further information please see the link:

The user can selectively disable the action of Google Analytics by installing the opt-out component provided by Google on his browser. To disable the Google Analytics action, please refer to the link below indicato:

• Third-party cookies.

When you visit a website you may receive cookies both from the site you visit (“owners”) and from sites operated by other organisations (“third parties”).

This site may use social plugins and widgets from Facebook, Twitter, Google, Tripadvisor, Instagram and Youtube. These are parts of the visited page generated directly by these sites and integrated into the page of the host site.

The presence of these plugins results in the transmission of cookies to and from sites operated by third parties.

The management of information collected by ‘third parties’ is governed by the relevant privacy policy, to which you should refer. For the sake of transparency and convenience, the addresses of the various privacy notices and cookie management methods are listed below:

Informational Facebook:

Informational Twitter:

Informational Google:

Informational Tripadvisor:

Informational Instagram:

Informational Youtube:

Profiling cookies

This site may use the following third-party profiling cookies for specific campaigns:

Facebook: these cookies are used to study and improve advertising, with remarketing actions, in order to present the user with messages in line with their interests. More information, including on how to disable these cookies, can be found at the following link:

Adwords: these cookies are used to study and improve advertising, with remarketing actions, in order to send you messages in line with your interests. More information, including on how to disable these cookies, can be found at the following link:

To select/deselect use the following link:


Disabling cookies

In addition to what is stated in this document, you can manage your cookie preferences directly within your browser and prevent third parties from installing cookies, for example. You can also use your browser preferences to delete any cookies you have installed in the past, including any cookies in which you have consented to the installation of cookies by this website. It is important to note that by disabling all cookies, the operation of this site may be impaired.

Each browser has different procedures for managing settings. The user can obtain specific instructions through the links below.

Microsoft Windows Explorer:

Google Chrome :

Mozilla Firefox :

Apple Safari:


  • It is also possible to deactivate third-party cookies using the methods made available directly by the third-party processing company, as indicated in the links in the “third-party cookies” paragraph.
  • In the case of services provided by third parties, the User may also exercise his or her right to object to the tracking by informing himself or herself through the privacy policy of the third party, through the opt out link if explicitly provided or by contacting the same directly.
  • For information on the cookies stored on your terminal and to deactivate them individually, please refer to the link:

System logs and maintenance

For reasons not related to operation and maintenance, this Website and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain personal data, such as the user’s IP address.

Without prejudice to the fact that the Company does not carry out any processing operations other than those expressly authorised and/or requested by you, this information notice may be subject to changes in order to comply with new legal provisions, changes in the Company’s personal data processing policies and/or as a result of changes to the characteristics of the Website. Any updated version of this policy will be made available on the Website in the dedicated section.


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